All Systems Operational
Uptime over the past 90 days. View historical uptime.
Public API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Backend Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.62 % uptime
Today
Web Chat Widget Operational
90 days ago
100.0 % uptime
Today
Chat integrations Operational
90 days ago
100.0 % uptime
Today
Sunshine Operational
90 days ago
100.0 % uptime
Today
LiveChat.com CRM Integration ? Operational
90 days ago
100.0 % uptime
Today
Zendesk Chat Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Freshchat Operational
90 days ago
100.0 % uptime
Today
Zendesk Support Automation Operational
90 days ago
100.0 % uptime
Today
Giosg Automation Operational
90 days ago
100.0 % uptime
Today
Thirdparty Providers ? Operational
Zendesk Sunshine Conversations Sunshine Conversations Core API Operational
Zendesk Sunshine Conversations Web SDK Operational
Salesforce EU40 Operational
Salesforce UM7 Operational
Salesforce EU37 Operational
LiveChat Agent apps Operational
LiveChat Integrations Operational
LiveChat Subprocessors' service Operational
LiveChat API Operational
LiveChat Chat widget Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 30, 2023

No incidents reported today.

Nov 29, 2023

No incidents reported.

Nov 28, 2023
Salesforce Chat Automation Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 08:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 22, 16:51 CET
Nov 27, 2023
Chats / Dashboard intermittently not responsive
Postmortem - Read details
Nov 27, 17:30 CET
Resolved - This incident has been resolved.
Nov 27, 14:04 CET
Monitoring - Both dashboard and chats are now operational
Nov 27, 13:07 CET
Update - Ultimate dashboard has resumed to be operational
Nov 27, 12:57 CET
Update - We are continuing to work on a fix for this issue.
Nov 27, 12:39 CET
Update - We are continuing to work on a fix for this issue.
Nov 27, 12:02 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 27, 11:28 CET
Update - We are continuing to investigate this issue.
Nov 27, 11:17 CET
Investigating - Chats are slow to response and fail at certain actions.
Dashboard is timing out intermittently as well.
Nov 27, 11:13 CET
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023
Salesforce Chat Automation Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 08:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 14, 10:26 CET
Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

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