All Systems Operational
Uptime over the past 90 days. View historical uptime.
Public API Operational
90 days ago
99.94 % uptime
Today
Dashboard Operational
90 days ago
99.94 % uptime
Today
Backend Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Chat integrations Operational
90 days ago
99.92 % uptime
Today
Sunshine Operational
90 days ago
99.94 % uptime
Today
LiveChat.com CRM Integration ? Operational
90 days ago
99.9 % uptime
Today
Zendesk Chat Operational
90 days ago
99.84 % uptime
Today
Salesforce Operational
90 days ago
99.94 % uptime
Today
Freshchat Operational
90 days ago
99.94 % uptime
Today
Zendesk Support Automation Operational
90 days ago
99.94 % uptime
Today
Giosg Automation Operational
90 days ago
99.94 % uptime
Today
Thirdparty Providers ? Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Compute Engine Operational
Zendesk Sunshine Conversations Sunshine Conversations Core API Operational
Zendesk Sunshine Conversations Web SDK Operational
Google Apps Gmail Operational
Salesforce EU40 Operational
Salesforce UM7 Operational
Salesforce EU37 Operational
AWS ses-eu-west-1 Operational
LiveChat Agent apps Operational
LiveChat Integrations Operational
LiveChat Subprocessors' service Operational
LiveChat API Operational
LiveChat Chat widget Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Dashboard Uptime
Fetching
API response time
Fetching
Past Incidents
May 26, 2022

No incidents reported today.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022
Training center / automation explorer maintenance
Completed - The scheduled maintenance has been completed.
May 17, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 10:00 CEST
Scheduled - We will have scheduled maintenance on our Dashboard's Training Center and Automation Explorer components. We are not expecting any downtime in real-time chat conversations, but some intermittent errors might be seen for Training Center and Automation Explorer components. There is no action required from customers.
May 13, 12:20 CEST
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

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