All Systems Operational
Uptime over the past 90 days. View historical uptime.
Public API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Backend Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Web Chat Widget Operational
90 days ago
100.0 % uptime
Today
Chat integrations Operational
90 days ago
99.96 % uptime
Today
Sunshine Operational
90 days ago
99.84 % uptime
Today
LiveChat.com CRM Integration ? Operational
90 days ago
99.92 % uptime
Today
Zendesk Chat Operational
90 days ago
99.95 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Freshchat Operational
90 days ago
100.0 % uptime
Today
Zendesk Support Automation Operational
90 days ago
99.99 % uptime
Today
Giosg Automation Operational
90 days ago
100.0 % uptime
Today
Thirdparty Providers ? Operational
Zendesk Sunshine Conversations Sunshine Conversations Core API Operational
Zendesk Sunshine Conversations Web SDK Operational
Salesforce EU40 Operational
Salesforce UM7 Operational
Salesforce EU37 Operational
LiveChat Agent apps Operational
LiveChat Integrations Operational
LiveChat Subprocessors' service Operational
LiveChat API Operational
LiveChat Chat widget Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Zendesk Chat Automation Maintenance Jun 12, 2023 09:00-10:00 CEST
We will be undergoing a scheduled maintenance on our CRM integration to Zendesk Chat Automation. There might be a short interruption of service for a few minutes for our clients with Chat automation bots using Zendesk Chat during that time as their bots are restarted.
Posted on Jun 06, 2023 - 13:35 CEST
Past Incidents
Jun 9, 2023

No incidents reported today.

Jun 8, 2023

No incidents reported.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Zendesk Chat Outage
Postmortem - Read details
Jun 7, 09:31 CEST
Resolved - We have resolved the incident and all services should have returned to normal operations.
May 26, 13:50 CEST
Monitoring - The system has recovered and we are monitoring the situation.
May 26, 13:39 CEST
Update - We are continuing to work on a fix for the issue.
May 26, 13:22 CEST
Identified - We are currently investigating an issue, which impacts the following features & services:
- zendesk integration

We will provide an update as soon as possible or at least once every 30 minutes.
May 26, 12:47 CEST
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