All Systems Operational
Public API Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
Backend Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Web Chat Widget Operational
90 days ago
100.0 % uptime
Today
Core Services ? Operational
90 days ago
98.49 % uptime
Today
Chat integrations Operational
90 days ago
99.98 % uptime
Today
Sunshine Operational
90 days ago
99.93 % uptime
Today
LiveChat.com CRM Integration ? Operational
90 days ago
99.99 % uptime
Today
Zendesk Chat Operational
90 days ago
99.99 % uptime
Today
Salesforce Operational
90 days ago
99.98 % uptime
Today
Freshchat Operational
90 days ago
99.99 % uptime
Today
Zendesk Support Automation Operational
90 days ago
99.99 % uptime
Today
Giosg Automation Operational
90 days ago
99.99 % uptime
Today
Intercom Automation Operational
90 days ago
99.99 % uptime
Today
Freshdesk Automation Operational
Thirdparty Providers ? Operational
Zendesk Sunshine Conversations Sunshine Conversations Core API Operational
Zendesk Sunshine Conversations Web SDK Operational
Salesforce EU40 Operational
Salesforce UM7 Operational
Salesforce EU37 Operational
LiveChat Agent apps Operational
LiveChat Integrations Operational
LiveChat Subprocessors' service Operational
LiveChat API Operational
LiveChat Chat widget Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Salesforce Chat Automation Dec 17, 2024 09:00-10:00 CET
We will be undergoing a scheduled maintenance on our Salesforce Chat Automation to provide more robust and reliable service. There will be a short interruption of service for our clients with Salesforce chat automation bots while the service starts and bots are restarted.
Posted on Dec 11, 2024 - 19:28 CET
Past Incidents
Dec 14, 2024

No incidents reported today.

Dec 13, 2024

No incidents reported.

Dec 12, 2024
Resolved - Communication with openAI API has been stable for the last hour, no degraded performance on our side.
Dec 12, 08:39 CET
Monitoring - OpenAI has updated their status page mentioning a fix was deployed and their API is working as expected.
We are monitoring our bots.

Dec 12, 02:30 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 12, 01:53 CET
Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.