All Systems Operational
Public API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Backend Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Web Chat Widget Operational
90 days ago
100.0 % uptime
Today
Chat integrations Operational
90 days ago
99.98 % uptime
Today
Sunshine Operational
90 days ago
99.98 % uptime
Today
LiveChat.com CRM Integration ? Operational
90 days ago
99.98 % uptime
Today
Zendesk Chat Operational
90 days ago
99.97 % uptime
Today
Salesforce Operational
90 days ago
99.98 % uptime
Today
Freshchat Operational
90 days ago
99.98 % uptime
Today
Zendesk Support Automation Operational
90 days ago
99.98 % uptime
Today
Giosg Automation Operational
90 days ago
100.0 % uptime
Today
Thirdparty Providers ? Operational
Zendesk Sunshine Conversations Sunshine Conversations Core API Operational
Zendesk Sunshine Conversations Web SDK Operational
Salesforce EU40 Operational
Salesforce UM7 Operational
Salesforce EU37 Operational
LiveChat Agent apps Operational
LiveChat Integrations Operational
LiveChat Subprocessors' service Operational
LiveChat API Operational
LiveChat Chat widget Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Salesforce Chat Automation Maintanance Feb 22, 2024 10:00-11:00 CET
We will be undergoing a scheduled maintenance on our CRM integration to Salesforce Chat to introduce some infrastructural changes. There might be a short interruption of service for a few minutes for our clients with Chat Automation bots using Salesforce Chat during that time as their bots are restarted.
Posted on Feb 19, 2024 - 18:23 CET
Past Incidents
Feb 21, 2024

No incidents reported today.

Feb 20, 2024

No incidents reported.

Feb 19, 2024
Completed - The scheduled maintenance has been completed.
Feb 19, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 11:00 CET
Scheduled - We will be undergoing a scheduled maintenance on our CRM integration to Zendesk Chat to introduce some infrastructural changes. There might be a short interruption of service for a few minutes for our clients with Chat Automation bots using Zendesk Chat during that time as their bots are restarted.
Feb 14, 13:56 CET
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.

Feb 7, 2024

No incidents reported.