LiveChat has implemented a fix and are currently monitoring their system for any other issues. If you'd like to subscribe to their incident updates, you can do so here: https://status.livechat.com/
Posted May 01, 2024 - 17:08 CEST
Identified
LiveChat has identified the issue and a fix is being implemented.
Posted May 01, 2024 - 16:22 CEST
Update
LiveChat is continuing to investigate the issue on their side. If you'd like to subscribe to their incident updates, you can do so here: https://status.livechat.com/
Posted May 01, 2024 - 15:56 CEST
Update
LiveChat has raised the severity of their incident to "Major Outage". We are continuing to monitor their status page as they progress with their investigation.
Posted May 01, 2024 - 15:55 CEST
Investigating
There is currently an issue with a 3rd party CRM we integrate with, LiveChat. We are monitoring their status page and will continue to make updates to our own as they progress with their investigation and resolution. Here is a link to their status page where you can monitor their systems as well: https://status.livechat.com/.
Posted May 01, 2024 - 15:50 CEST
This incident affected: Chat integrations (LiveChat.com CRM Integration).