All Systems Operational

Uptime over the past 90 days. View historical uptime.
Public API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Backend Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Web Chat Widget Operational
90 days ago
100.0 % uptime
Today
Core Services ? Operational
90 days ago
100.0 % uptime
Today
Chat integrations Operational
90 days ago
99.95 % uptime
Today
Sunshine Operational
90 days ago
99.96 % uptime
Today
LiveChat.com CRM Integration ? Operational
90 days ago
99.96 % uptime
Today
Zendesk Chat Operational
90 days ago
99.94 % uptime
Today
Salesforce Operational
90 days ago
99.9 % uptime
Today
Freshchat Operational
90 days ago
99.96 % uptime
Today
Zendesk Support Automation Operational
90 days ago
99.96 % uptime
Today
Giosg Automation Operational
90 days ago
99.96 % uptime
Today
Intercom Automation Operational
90 days ago
99.96 % uptime
Today
Freshdesk Automation Operational
Thirdparty Providers ? Operational
Zendesk Sunshine Conversations Sunshine Conversations Core API Operational
Zendesk Sunshine Conversations Web SDK Operational
Salesforce EU40 Operational
Salesforce UM7 Operational
Salesforce EU37 Operational
LiveChat Agent apps Operational
LiveChat Integrations Operational
LiveChat Subprocessors' service Operational
LiveChat API Operational
LiveChat Chat widget Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Salesforce Chat Automation Maintenance Apr 2, 2025 10:00-11:00 CEST

We will be undergoing a scheduled maintenance on our Salesforce Chat Automation to improve reliability. There will be a short interruption of service for our clients with Salesforce chat automation bots while the service starts and bots are restarted.
Posted on Mar 27, 2025 - 16:38 CET
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Zendesk chat is not working
Resolved - The issue has been resolved.
Mar 26, 08:44 CET
Monitoring - The issue has been fixed, team is currently monitoring for feedback
Mar 26, 08:24 CET
Investigating - The team is currently investigating the issue.
Mar 26, 08:06 CET
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Dialogue Builder & Intents Degradation
Resolved - This incident has been resolved.
Mar 21, 16:16 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 14:04 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 21, 13:38 CET
Update - We are continuing to investigate this issue.
Mar 21, 12:16 CET
Investigating - We are currently investigating this issue.
Mar 20, 20:40 CET
Mar 20, 2025
Mar 19, 2025
Sunshine Automation Service Degradation
Resolved - This incident has been resolved.
Mar 19, 19:17 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 19:17 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 19:17 CET
Investigating - We are currently investigating this issue.
Mar 19, 19:05 CET
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