All Systems Operational
Uptime over the past 90 days. View historical uptime.
Public API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Backend Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.96 % uptime
Today
Web Chat Widget Operational
90 days ago
100.0 % uptime
Today
Chat integrations Operational
90 days ago
99.93 % uptime
Today
Sunshine Operational
90 days ago
100.0 % uptime
Today
LiveChat.com CRM Integration ? Operational
90 days ago
99.62 % uptime
Today
Zendesk Chat Operational
90 days ago
99.94 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Freshchat Operational
90 days ago
100.0 % uptime
Today
Zendesk Support Automation Operational
90 days ago
100.0 % uptime
Today
Giosg Automation Operational
90 days ago
100.0 % uptime
Today
Thirdparty Providers ? Operational
Zendesk Sunshine Conversations Sunshine Conversations Core API Operational
Zendesk Sunshine Conversations Web SDK Operational
Salesforce EU40 Operational
Salesforce UM7 Operational
Salesforce EU37 Operational
LiveChat Agent apps Operational
LiveChat Integrations Operational
LiveChat Subprocessors' service Operational
LiveChat API Operational
LiveChat Chat widget Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 2, 2024

No incidents reported today.

May 1, 2024
3rd Party Incident - LiveChat
Resolved - LiveChat's system is running as expected. You can find more details regarding the incident on the LiveChat status page: https://status.livechat.com/incidents/zmf99q8bmdkh
May 1, 19:07 CEST
Monitoring - LiveChat has implemented a fix and are currently monitoring their system for any other issues. If you'd like to subscribe to their incident updates, you can do so here: https://status.livechat.com/
May 1, 17:08 CEST
Identified - LiveChat has identified the issue and a fix is being implemented.
May 1, 16:22 CEST
Update - LiveChat is continuing to investigate the issue on their side. If you'd like to subscribe to their incident updates, you can do so here: https://status.livechat.com/
May 1, 15:56 CEST
Update - LiveChat has raised the severity of their incident to "Major Outage". We are continuing to monitor their status page as they progress with their investigation.
May 1, 15:55 CEST
Investigating - There is currently an issue with a 3rd party CRM we integrate with, LiveChat. We are monitoring their status page and will continue to make updates to our own as they progress with their investigation and resolution. Here is a link to their status page where you can monitor their systems as well: https://status.livechat.com/.
May 1, 15:50 CEST
Apr 30, 2024

No incidents reported.

Apr 29, 2024
Scheduled Ultimate Dashboard / Analytics Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 09:00 CEST
Scheduled - Ultimate Dashboard and/or Analytics might be intermittently unavailable
Apr 23, 11:41 CEST
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

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